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Orders once placed can not be refunded unless valid reason stated.
If you have placed order by mistake then please talk with our support executive via chat tool given on our website. You will be given solution of your problem in no time. Alternatively you can write email to email@example.com specifying problem with your order.
If you will get wrong books than one specified in your order then you need to write email to firstname.lastname@example.org by replying to order confirmation mail and attaching screenshot of actual order received. Our support staff will arrange for to pickup the book(s) and initiate refunds/replacements in following conditions:
1. The books ordered are not matching to the books delivered as established by attached image/video of package received by you.
2. If you have ordered a bookset and one or more books are not matching to order placed then we will send you refund or replacement of unmatched book out of bookset.
The refund or replacement will be initiated after receipt of mismatched books by our backend team.
Delhivery is our logistics partner for sending all of our shipments. Delhivery is logistics partner for established ecommerce platforms likes of Amazon/Flipkart. So you can be assured about quality and speed of shipment through Delhivery.